Refund and Returns Policy
expectations. If you are not completely satisfied with your purchase, we are here to assist you with returns, exchanges, and eligible refunds.
Returns
Customers may request a return within a specified number of days after receiving their order. To qualify for a return, items must be:
- Unused and unworn
- In their original condition
- Returned with original tags and packaging intact
- Free from stains, damage, perfume, or alterations
Items that do not meet these conditions may not be accepted for return.
Non-Returnable Items
Certain products may not be eligible for returns or exchanges, including:
- Sale or clearance items
- Customized or personalized products
- Worn, washed, or damaged items
- Items returned without original packaging or tags
Exchanges
If you receive the wrong size, color, or item, Dela Breezy Collections may offer an exchange based on product availability. Exchange requests must be made within the approved return period.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us immediately with clear photos and order details. We will review the issue and work toward a suitable solution as quickly as possible.
Refunds
Approved refunds will be processed after returned items have been inspected. Refunds may take several business days to reflect depending on your payment provider or financial institution.
Shipping fees may be non-refundable unless the return is due to an error caused by Dela Breezy Collections.
Return Shipping
Customers may be responsible for return shipping costs unless the return is a result of a damaged, defective, or incorrect item received from us.
Contact Support
For questions regarding returns, exchanges, or refunds, please contact Dela Breezy Collections through our official contact channels. Our team is committed to providing support and ensuring a smooth customer experience.
By placing an order with Dela Breezy Collections, you agree to the terms outlined in this Refund and Returns Policy.